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Denials Management & Appeals Manager

Company: Mercor · Pay: $70–$93/hr · Location: Remote — Global · Type: contractor · Posted: 2026-09-14

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$70 - $93 / hr

Revolutionizing Healthcare Revenue Cycle: The Rise of AI-Assisted Denials Management

The healthcare revenue cycle management (RCM) sector has long been plagued by operational inefficiencies, complex payer rules, and an overwhelming volume of claim denials. For revenue cycle leaders, denials management specialists, and appeals managers, combating revenue leakage is a daily battle. However, a major technological transformation is underway. Leading AI research labs are actively developing intelligent systems designed to automate denial prevention, streamline appeal writing, and conduct deep root-cause analytics. To make these AI models accurate and clinically robust, top-tier industry expertise is required.

Platforms like Mercor are at the forefront of this movement, connecting seasoned healthcare operations professionals with premier AI labs. Positions like the Denials Management & Appeals Manager offer an exceptional remote contracting opportunity paying between $70 and $93 per hour. This role enables revenue cycle experts to leverage their hard-earned knowledge to shape the next generation of healthcare artificial intelligence.

Detailed Job Overview & Core Responsibilities

For revenue cycle professionals seeking flexible, high-yield remote advisory and evaluation work, this role provides a unique bridge between clinical administrative operations and cutting-edge tech development. Evaluators and managers in this position play a critical role in reviewing automated outputs to ensure they match real-world medical billing and regulatory standards.

Key Responsibilities:

  • Denials Operations Oversight: Lead denials management and appeals workflows, overseeing the systematic identification, categorization, and resolution of disputed medical claims.
  • AI Output Evaluation: Review AI-generated appeal letters, denial root-cause analyses, and automated denial prevention recommendations for accuracy, precision, and compliance.
  • Trend & Analytics Assessment: Analyze complex denial patterns categorized by payer, CARC/RARC denial codes, and service lines to isolate systemic root causes.
  • Strategy Formulation: Develop and refine clinical and technical appeal strategies spanning commercial insurers, Medicare, and Medicaid programs.
  • Cross-Functional Collaboration: Coordinate with clinical documentation, medical coding, billing, and compliance teams to ensure holistic denial prevention.
  • KPI Monitoring: Track essential revenue cycle KPIs, including initial denial rates, appeal overturn percentages, revenue recovery amounts, and days in accounts receivable (A/R).
  • Structured Annotation: Provide detailed annotations and structured feedback to train high-performing AI datasets.

Candidate Requirements: What It Takes to Qualify

Because these frontier AI models directly influence financial recovery and compliance in hospital and clinical settings, the qualification standards are tailored for experienced domain specialists.

Must-Have Requirements:
  • 5+ Years Experience: Demonstrated professional background in denials management, insurance appeals, or broader revenue cycle operations, with at least 2 years in a management or leadership capacity.
  • Coding & Payer Code Mastery: Comprehensive knowledge of CARC/RARC denial codes, payer-specific adjudication patterns, and appeal tactics across commercial, Medicare, and Medicaid plans.
  • Clinical & Technical Appeals: Strong command over technical and clinical appeal pathways, including peer-to-peer reviews and external independent reviews.
  • Software & Analytics Fluency: Proficiency with denial analytics platforms, EHR systems, and mainstream medical billing software.
  • Communication Skills: Exceptional written and verbal English communication abilities with meticulous attention to detail.

Preferred Qualifications: Active industry certifications such as CPC, CCS, CRCR, or CHFP; prior experience with AI-assisted RCM platforms (e.g., Waystar, Experian Health, nThrive); and familiarity with complex medical necessity or level-of-care denials.

Contract Terms, Flexibility, and Global Payment Infrastructure

Contracting through Mercor provides independent professionals with absolute schedule autonomy while maintaining high financial rewards:

  • Independent Contractor Flexibility: Execute your project milestones entirely on your own schedule from any remote location within the United States.
  • Dynamic Engagements: Project durations adapt to enterprise research goals, offering flexibility to scale your workload according to your professional availability.
  • Streamlined Weekly Payouts: Compensation is disbursed weekly via secure platforms like Stripe and Wise based on completed services.

Why This Role Maximizes Your Professional Value

If you have spent your career managing complex revenue cycles, fighting unfair payer denials, and optimizing hospital cash flow, your expertise carries immense market value. Traditional healthcare management roles often come with grueling burnout and rigid corporate hierarchies. In contrast, AI training and evaluation contracts allow you to monetize your advisory acumen purely on a consultative basis.

Working alongside cutting-edge research teams ensures that you stay ahead of technological trends in healthcare tech, all while earning an elite rate of $70 to $93 per hour.

Take the Next Step in Your Career Journey

High-paying remote contracting roles with flexible hours and competitive compensation fill up quickly. If you have the required background in healthcare denials management and want to help shape the future of medical revenue technology, submit your application today.

Responsibilities

  • Denials Operations Oversight: Lead denials management and appeals workflows, overseeing the systematic identification, categorization, and resolution of disputed medical claims.
  • AI Output Evaluation: Review AI-generated appeal letters, denial root-cause analyses, and automated denial prevention recommendations for accuracy, precision, and compliance.
  • Trend & Analytics Assessment: Analyze complex denial patterns categorized by payer, CARC/RARC denial codes, and service lines to isolate systemic root causes.
  • Strategy Formulation: Develop and refine clinical and technical appeal strategies spanning commercial insurers, Medicare, and Medicaid programs.
  • Cross-Functional Collaboration: Coordinate with clinical documentation, medical coding, billing, and compliance teams to ensure holistic denial prevention.
  • KPI Monitoring: Track essential revenue cycle KPIs, including initial denial rates, appeal overturn percentages, revenue recovery amounts, and days in accounts receivable (A/R).
  • Structured Annotation: Provide detailed annotations and structured feedback to train high-performing AI datasets.

Qualifications

  • 5+ Years Experience: Demonstrated professional background in denials management, insurance appeals, or broader revenue cycle operations, with at least 2 years in a management or leadership capacity.
  • Coding & Payer Code Mastery: Comprehensive knowledge of CARC/RARC denial codes, payer-specific adjudication patterns, and appeal tactics across commercial, Medicare, and Medicaid plans.
  • Clinical & Technical Appeals: Strong command over technical and clinical appeal pathways, including peer-to-peer reviews and external independent reviews.
  • Software & Analytics Fluency: Proficiency with denial analytics platforms, EHR systems, and mainstream medical billing software.
  • Communication Skills: Exceptional written and verbal English communication abilities with meticulous attention to detail.

Apply now →